FAQ

Q. How do purchase my order on the site?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.


Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.


Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.


Q. How long does the delivery usually takes?

请记得自行跟进Poslaju Tracking 号码 , 网站Google 找 :https://www.tracking.my/link/poslaju/pos-tracking

*输入后就可以知道东西几时会到。

**如果东西没到,你们要打电话去Poslaju Office 跟进 ,电话也是可以根据你们自己的地区 Google 找看看。

谢谢支持!!

Please remember to follow up the Poslaju Tracking number yourself, find it on Google: https://www.tracking.my/link/poslaju/pos-tracking

* After typing, you can know when things will arrive.

** If goods doesn't arrive, you have to call Poslaju Office to follow up. The phone can also be found in Google according to your own area .

 

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Hi , We are 10 years gift & Card shop in MALAYSIA and currently is busy , will reply you shortly ,thanks 
您好!我们是马来西亚礼品及卡牌10年老店,目前店铺繁忙,我们会尽快回复您,谢谢!!

*All goods are on stock. If you need to increase the quantity, you can inform us to modify or query the stock.
**Generally, we ship the goods within two days after payment, No shipping on Saturdays& Sundays and public holiday.

*全部上架的都是实拍现货,如果你需要增加数量,可以密我们助你查询。
**一般是都是付款后2天内发货,发货时间星期一至星期五,星期六日及假期不发货。

you may take a visit in our facebook Page 
您有空可以参观我们的面子书网页
https://www.facebook.com/ForeverCardLibrary/

https://forevercardlibrary.blogspot.com/
全哥游戏王卡牌图书馆 Forever Card Library (BLOG 部落格)

全哥的网店 Online Shop :
https://www.forevergiftcardlibrary.com/